Practice Policies
& Professional Standards

Below you will find an overview of the key policies
that guide my professional work.
Each policy can be viewed in full via the links provided.

Terms & Conditions

Explains the scope of services, booking procedures, session fees, and client responsibilities.

Confidentiality Policy

Describes how personal information is protected, when confidentiality may be limited by law, and how data are securely stored.

Privacy & Data Protection Policy

Details compliance with GDPR, how personal data are collected, used, and safeguarded, and your rights regarding your information.

Cancellation, Refund
& Rescheduling Policy

Outlines notice periods, flexibility arrangements, and inclusive adjustments for clients who may require additional support.

Safeguarding
& Risk Escalation Policy

Defines how potential risks of harm are managed ethically and lawfully, in accordance with HCPC and UK safeguarding standards.

Crisis & Emergency
Support Guide

Provides a list of international crisis hotlines and clear steps for obtaining immediate help if you feel unsafe.

Cookies Policy

Explains how cookies and similar technologies are used on this website in compliance with UK GDPR and PECR.

Intellectual Property Statement

Protects all written and visual content on this website, including blog posts, illustrations, and resources.

Accessibility & Inclusion Statement

Confirms my commitment to providing an inclusive and accessible service under the Equality Act 2010.

Clinical Supervision Policy

Sets out my philosophy and structure for professional supervision, guided by developmental, cultural, and ethical models.

Online Therapy
& Communication Policy

Clarifies how online sessions are delivered safely via Zoom, and how digital communication platforms (e.g. WhatsApp, WeChat, Email) are managed securely.

Practice Policies & Professional Standards