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General Terms and Conditions

Effective Date: 13th of October 2024
 

Welcome to Tiffany Leung’s website (the “Website”). By using this Website and booking services with Tiffany Leung, you agree to the following terms and conditions. Please read them carefully before making any appointments.
 

1. Services
 

Tiffany Leung offers online psychological therapy, online coaching sessions to individuals seeking professional mental health support.Tiffany Leung offers online professional clinical supervision for trainees, qualified psychologists, psychotherapists and counselors. Services are provided in accordance with the ethical standards set by the Health and Care Professions Council (HCPC). 
 

2. Booking Appointments
 

2.1 Online Booking: Clients can book appointments through the online booking system available on this Website. To secure a session, full payment  must be made at the time of booking.

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2.2 Confirmation: Once an appointment is booked, you will receive a confirmation email with details of the session, including the date, time, and online meeting link for telehealth. 

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2.3 Session Duration: Each therapy session is typically 1h unless otherwise agreed. Coaching session duration can be up to 2h if agreed during the appointment booking. 

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2.4 Therapy Location: Sessions will take place via  Zoom  for telehealth appointments.

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3. Fees and Payment

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3.1 Session Fees: The fee for each session is
£100 for 1 hour Individual Therapy / Coaching  session

£139 for 1,5h Therapy / Coaching session

£179 for 2h Therapy / Coaching session

£125 for 1 Couple / Family Therapy session
£60 Professional Clinical Supervision

Fees may be subject to review periodically, and clients will be notified of any changes at least 30 days in advance.

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3.2 Payment Methods: Payments are accepted via credit card. All payments must be made at the time of booking. 

 

4. Cancellation and Rescheduling Policy

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4.1 Cancellation: Clients must provide at least 24 hours notice to cancel an appointment. If the appointment is canceled within this time frame, no charges will apply.

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4.2 Late Cancellations: Cancellations made with less than [insert notice period, e.g., 24 hours] notice will incur a 100% cancellation fee.

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4.3 No Shows: Failure to attend a scheduled session without notice will result in the full session fee being charged.

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4.4 Rescheduling: Clients may reschedule their appointment up to 24 hours  in advance without incurring additional charges. Rescheduling within 24 hours must be notified by email at corimuscoun@gmailcom

5. Confidentiality

All communications between the client and Tiffany Leung are confidential. However, there are exceptions to confidentiality, including but not limited to situations where:

  • There is a risk of harm to the client or others.

  • Legal requirements demand disclosure (e.g., court orders).

  • Safeguarding concerns, including child protection.

 

For more details, please see our Confidentiality Policy 

6. Liability Disclaimer

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6.1 No Guarantees: While Tiffany Leung is committed to providing high-quality psychological services, results from therapy cannot be guaranteed. Each client’s progress is unique and dependent on many factors.

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6.2 Emergency Services: The services provided by Tiffany Leung are not intended for emergencies. If you are experiencing a mental health crisis, please contact your local emergency services or visit the nearest hospital.

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6.3 Website Use: The content on this Website is provided for informational purposes only and should not be used as a substitute for professional advice, diagnosis, or treatment. Tiffany Leung is not liable for any harm or damages resulting from the use or misuse of the Website.

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7. Intellectual Property

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All materials on this Website, including but not limited to text, graphics, logos, and videos, are the intellectual property of Tiffany Leung or are used with permission. Unauthorized use, copying, or reproduction is prohibited.

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8. Termination of Services

Tiffany Leung reserves the right to terminate services at any time if it is determined that the therapeutic relationship is not beneficial or if the client fails to comply with these terms and conditions.

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9. Third-Party Links

This Website may contain links to third-party websites. These links are provided for convenience, and Tiffany Leung is not responsible for the content or privacy practices of these external sites.

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10. Governing Law

These terms and conditions are governed by the laws of the United Kingdom . Any disputes arising from the use of this Website or the services provided by Tiffany Leung will be subject to the exclusive jurisdiction of the courts of England and Wales.

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11. Changes to Terms and Conditions

Tiffany Leung reserves the right to modify these terms and conditions at any time. Clients will be notified of any changes via email or through an update on the Website. Continued use of the Website and services will constitute acceptance of any such changes.

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12. Contact Information

If you have any questions regarding these terms and conditions, please contact us at:

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